My daily work is to edit an d beautify products’ features, attributes as well as selling points while I was an editor. an d I need to put the whole introduction on Amazon as well. That’s why I am good at writing reports as well as using office software.
工作时间
2017年06月 - 2018年03月
所在部门
呼叫中心
单位名称
广州博元信息科技有限公司
担任职位
英语客服
工作内容
As an English customer service specialist, I need to answer the phone to solve customers’ problems, including poor network, billing issues, device setting etc. Therefore, I enjoy communicate with people with patience, have strong sense of responsibility an d customer-focus.
工作时间
2018年03月 - 2018年09月
所在部门
售后服务中心
单位名称
恒大集团
担任职位
客服专员
工作内容
As a customer service assistant, my job is to answer phone calls online, reply emails, an d handle household owners´ problems after the transaction. We also need to improve their satisfactions with our work.